Privacy Policy for ITXEasy.com

Last updated: September 30, 2025

1. Introduction

ITXEasy ("we," "us," or "our") is committed to protecting the privacy of our clients and website visitors. This Privacy Policy describes how we collect, use, disclose, and protect the personal information gathered through the website ITXEasy.com and during the provision of our Trade Exchange Solution services.

2. Information We Collect

We primarily collect information from individuals representing businesses (B2B clients). The types of information we collect include:

2.1. Information Provided Directly by You

  • Contact Information: Name, job title, company name, business email address, business phone number, and company address when you request a quote, register an account, or contact us.

  • Transaction Information: Details related to orders, quotes, contracts, payment records, and product specifications.

  • Communication Data: Records of communications and correspondence between you and ITXEasy.

2.2. Automatically Collected Information

  • Usage Data: Information about how you access and use the website, such as IP address, browser type, operating system, pages visited, time spent on the site, and referring URL.

  • Cookies and Tracking Technologies: We use cookies to enhance your experience, analyze site usage, and support our marketing efforts.

3. How We Use Your Information

We use the collected information for the following primary business purposes:

  • To Provide Services: To fulfill orders, process transactions, issue quotes, facilitate logistics, and provide customer support related to our trade services.

  • Communication: To respond to inquiries, send service updates, contract details, and information about products you may be interested in.

  • Improvement: To monitor and analyze the effectiveness of our website, services, and marketing campaigns.

  • Compliance: To comply with legal obligations, enforce our Terms and Conditions, and prevent fraudulent activity.

4. Disclosure of Your Information

We do not sell your personal information. We may share your information with third parties only when necessary to conduct our business operations:

  • Suppliers and Producers: Sharing specific company and order details with our verified partner factories and logistics providers to fulfill your order.

  • Logistics Providers: Sharing necessary shipping and contact details with freight forwarders, customs brokers, and shipping lines.

  • Legal Compliance: Disclosing information when required by law or to respond to valid legal processes (e.g., court orders or government requests).

5. Data Security

We implement appropriate technical and organizational measures to protect the security of your personal information, both during transmission and once we receive it. We use Secure Socket Layer (SSL) encryption on sensitive data. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with our legal obligations, resolve disputes, and enforce our agreements. Typically, business records related to transactions are retained for a minimum of seven (7) years as required by financial regulations.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access: Request a copy of the personal data we hold about you.

  • Correction: Request that we correct any information that is inaccurate or incomplete.

  • Objection/Restriction: Object to our processing of your personal data or request that we restrict the processing of your data.

  • Deletion: Request the deletion of your personal data, subject to legal limitations.

To exercise these rights, please contact us using the details provided below.

8. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

9. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

ITXEasy Email: [Insert relevant ITXEasy contact email, e.g., privacy@itxeasy.com or info@itxeasy.com] Address: [Insert ITXEasy's business address]